The Straight-Up Truth: 10 Things You Should Never Say To Your Stationer

April 25, 2012 § 3 Comments

So, we’re back…finally…

First, I think I owe everyone an explanation of why I disappeared for last 6 weeks or so (oh my gosh! how has it even been that long!?!).

Hip Ink is mostly a one-woman operation – while I have a few people who help out with assembly etc., I’m on the hook for everything else – and don’t get me wrong, generally I like it that way. And if you’re a frequent reader you know that I am fiercely committed to making this blog happen every week. But sometimes in chasing your dreams, you forget about the reality that comes along with them.

The reality is, that I have been nearly drowning in work – not necessarily something I should have the right to complain about, but nevertheless, it’s turned things a bit upside down lately. I’m thrilled to have so many couples wanting to work with us, and orders from our new collection, but it has been a juggling act to try to keep up the same standards when it comes to response time, delivering on schedule and most of all, quality.

As much as I love The Invitation Blog, I know that my commitment to my work and my clients has to always come first.

So…I can now see the light at the end of the tunnel. We’re still busy, but in a more manageable way now that the crazy rush for early summer weddings is over, and so it’s back to blogging for me!

Sort of.

Today I wanted to share with you guys something that is so well-written, so truthful, so brilliant (and something that I’m so jealous I didn’t write myself) that I actually bumped my very first Invitation Advisor post in weeks, just so I could post this instead.

It was written by the lovely and talented Melinda Morris, owner of the fabulous Lion In The Sun Paperie in Park Slope, Brooklyn and appeared in The Huffington Post Weddings section on April 20, 2012.

I think it’s important read for any couple embarking on the wedding stationery adventure, and I think it’s equally important to read the whole article in it’s native form, so rather than reproduce it here, I’m going to tease you with Melinda’s “10 Things You Should Never Say To Your Stationer” and ask you to please, please follow the link below to read the full, amazing, article.

10 Things You Should Never Say To Your Stationer

1.  “They are just going to end up in the garbage anyway”

2. “It’s only paper, why is it so expensive?”

3. “I could do that myself on my home computer and print it on Day-Glo copy paper.”

4.  “Can you just make me one and I can just photocopy or email a scan of it to everyone?”

5. “I know I approved the proof, but we changed the time of the wedding.”

6. “But we only need eight more invitations.”

7. “I left the invitations in the trunk of my car and then went to the car wash” or “We were drinking red wine while assembling the invitations…”

8. “We’ve addressed all our envelopes already, but I mail-merged the guest list incorrectly and all the zip codes are incorrect, what do you mean you don’t check each of our guests’ zip codes for us?”

9. “I sealed the envelopes and I realized I forgot to stamp the reply cards” or “We just used regular postage and dropped them in the mailbox on the street.”

10.  “We would like to put ‘monetary gift only’ on the invitation.”

***READ THE FULL ARTICLE HERE***

I’ve actually addressed many of these things on The Invitation Blog in the past, but it’s great to see them all in one place. At times it may sound like putting stuff like this together is just me (or whomever) preaching to couples out there to try to make my own life easier  – I can assure you that isn’t the case.

When my couples are happy, I’m happy. When a couple makes a mistake on their invite, when they need “just a few” more, when they use the incorrect postage etc., those things affect me as well. While there isn’t always anything I can do, and while often those issues aren’t my reponsibility, I still feel for couples who find themselves in those situations. So some of the above deserves to go in the “the more you know” category, because it will only help you to keep those things in mind when dealing with your wedding invitations.

The first four are more related to just being respectful of the stationer/designer you are meeting or working with. While I can understand why a couple might say some of those things, in reality it makes little sense to walk into a lovely stationery store or meeting with a stationery designer if you don’t understand or appreciate the value of what they do. If you feel that their invites are “too expensive”, if you think, “hey, they are just going to end up in the garbage anyway”, if you’re happy with printing your own invites on copy paper or photcopying or emailing your invites – to be perfectly honest, you’re in the wrong place.

As a stationer, I believe it’s every couples’ right to do whatever they want when it comes to their wedding invitations – whether or not I agree with it, like it, find it attractive or think it’s in good taste, the point is that it isn’t about me. It’s about you and your wedding and your guests. But when a couple comes in with an attitude that’s disrespectful towards how I make my living, towards my “art”, that makes me a little testy.

It’s a good lesson in general, to think about what you say to your vendors when meeting with them. By all means, ask questions – but make sure they understand that you are there because you respect what they do and their work, and you’ll find they’ll give you their best.

§ 3 Responses to The Straight-Up Truth: 10 Things You Should Never Say To Your Stationer

  • playfulpaper says:

    Hi Sarah,

    Thanks for posting the article. I’ve just started my own stationery design business based in Singapore and I too sometimes feel lots of couples I meet don’t really get the value of how much effort and time goes into each unique design. Guess some problems are universal. It’s great to know that I’m not alone 🙂

    • Hip Ink says:

      Hi Cheryl,

      Thanks for your comments! There are definitely some things that *are* universal about this business, no matter where you’re located! Good luck on your new venture – much success!

  • Nicky says:

    Thanks for posting this Sarah, it was a great read and I wish all of my brides would read it too. I’ve had the “they’re just going to end up in the garbage anyway, why is it so expensive it’s only paper” comments more than I would like to say.

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